L’hiver vient de commencer et je n’ai pas encore pu tester ce manteau par grand froid, mais jusqu’ici il tient ses promesses. J’aime bien sa longueur, son capuchon qui s’ajuste et le fait qu’il est vraiment léger. Des poches qui s’ouvrent sur le côté pour y mettre les mains seraient plus utiles pour moi que la configuration actuelle des poches de ce manteau - c’est ma seule critique mais elle est importante parce qu’il fait froid où je vis et donc quand je prends des marches en hiver j’ai besoin de cette protection même si je porte des mitaines! Autrement, bon manteau et je suis contente de mon achat.
Those worth customer service ever don’t buy any things from them. I’m not only leaving this review in their website because I know they’re gonna remove it. I also gonna make sure to leave this review on the Google and order the social media platform.
Hi George. We’re sorry this was your experience, and we’re not going to take down your review. We try to make returns and exchanges easy, but sometimes we fall short.
We reviewed your conversation with our customer service team, and there was confusion because the request asked for both a full refund and an exchange — and the exchange was from an XS to a Large, which is unusual. Because those instructions conflicted, our team paused the process to confirm what was needed before making any changes to the order.
We’re sorry that we didn’t meet your expectations on this purchase.
I love it! Amazing quality, fit and warmth. I'm ready for the Canadian winter.
I am so pleased with this parka! Beautiful quality coat and so warm for our winters! The hood is large but I just fold it back. The best part is this company is Cruelty Free!! Eddie Bauer is not!!
WOMEN'S VEGAN DOWN (RECYCLED) LONG PARKA, GRAPE





